Terms & Conditions For Courses
Payment
All courses must be paid for in advance, as is normal procedure with all training courses. Title and access to all goods and materials remains with STAGESAFE until full payment has been received. Payment and all required booking forms and enclosures must be received at least seven (7) workings days before the course commencement date.
We understand and will exercise our statutory right to interest under the Late Payment of Commercial Debts (Interest) Act 1998 if we are not paid according to agreed terms.
Refunds
No refunds will normally be offered on course fees. All delegates failing to attend their course will be subject to a charge of 100% of the course fee unless prior written notice has been agreed.
Late Arrivals
All delegates arriving more than 30 minutes after the course commencement time will be restricted from attending and subject to a charge of 100% of the course fee unless prior arrangements have been agreed.
Course Cancellation
STAGESAFE reserves the right to cancel or postpone any course due to unforeseen circumstances or if insufficient bookings are received. In such cases delegates will be transferred to an alternative course commencement date free of charge provided all payments, booking forms and enclosures have been received in full.
Course Confirmation
If a course is cancelled by a candidate or his or her sponsoring organisation the following charges will apply:
- 14 days before the course date - 50% of the course fee.
- Less than 14 days before the course date - 100% of the course fee.
Courses will be confirmed upon receipt of a fully completed booking form with all payments and enclosures. If no booking forms, enclosures or payments are received in full then STAGESAFE reserves the right to offer the available places to other interested parties.
